Are your products made from 100% pure cotton?
Yes, all BioCottons t-shirts, shirts, and apparel are made from 100% pure cotton. We focus on breathable, skin-friendly fabrics that are comfortable for daily wear.
Is your cotton suitable for sensitive skin?
Absolutely. Our cotton fabrics are soft, natural, and gentle on the skin, making them suitable for sensitive skin and all-day comfort.
Do you use organic or eco-friendly cotton?
Our products are made using high-quality natural cotton, and we aim to follow eco-conscious practices wherever possible. Specific certifications (if applicable) are mentioned on individual product pages.
Where do you ship your products?
We currently ship to Germany and selected European countries. Shipping availability and charges are displayed at checkout based on your location.
How long does delivery take?
Delivery usually takes 3–7 business days within Germany. For other EU countries, delivery may take 5–10 business days, depending on the destination.
How do I care for my cotton garments?
To maintain fabric quality:
Wash in cold or lukewarm water
Use mild detergent
Avoid bleach
Dry on low heat or air dry
Iron on medium heat if needed
Can I return or exchange my order?
Yes. As per EU consumer rights, you can request a return or exchange within 14 days of receiving your order, provided the item is unused, unwashed, and in original condition.
When will I receive my refund?
Once we receive and inspect the returned item, refunds are processed within 5–7 business days and credited to your original payment method.
Is my personal data safe on your website?
Yes. We strictly follow GDPR (General Data Protection Regulation) guidelines. Your personal data is encrypted, securely stored, and never shared without consent.
Do you use cookies?
Yes, we use cookies to improve website functionality and user experience. You can manage or withdraw cookie consent at any time through our cookie banner.