SHIPPING POLICY
At Khatree Indian Store UG, we are committed to ensuring your orders are delivered promptly and securely. Please find the details of our shipping process below:
📦 Processing Time
Orders are typically processed within 2–3 business days (Monday to Friday) by our fulfillment team in Schorndorf, Germany.
During promotional periods, please allow for possible delays due to high order volumes.
🚚 Shipping Costs and Delivery Options
| Destination | Shipping Cost | Free Shipping Threshold | Average Delivery Time | Import Tax & Customs |
|---|---|---|---|---|
| Germany | €4.90 | Orders above €99 | 3–5 workdays | Covered by Khatree Indian Store UG |
| Europe (except UK & Switzerland) | €9.90 | Orders above €199 | 5–7 workdays | Covered by Khatree Indian Store UG |
| UK & Switzerland | €24.90 | Orders above €499 | 9–12 workdays | Covered by Khatree Indian Store UG |
💰 Taxes and Duties
VAT (Value Added Tax): Product prices include VAT for applicable European countries.
Customs Duties:
Shipping costs do not include customs duties or import taxes, which may be applied by your country.
These charges depend on your order value and are the responsibility of the customer.
⚠️ Important: If customs duties are not paid and the order is not collected, refunds cannot be issued.
📞 Need Help?
If you have further questions about shipping or need assistance, please contact our support team:
Email: info@biocottons.com
Phone: +49 15166831816
🙏 Thank you for choosing www.biocottons.com